Code Blue: The Mall is Having a Heart Attack
18 Aug
I recently challenged myself to re-think an everyday activity, to put to test my observation skills while stretching my mind a little bit. After careful consideration, I choose the mall experience. I wanted to pick a place where I could watch people going through every day life. I also wanted to rethink an experience that is personal to me. So, I hauled myself over to the Cross County Mall in Yonkers, NY, with my camera, notebook, and thinking cap on.
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Fifteen years ago, I distinctly remember begging my mother to drop me off at the mall. Once I won the drop-off battle, I would proceed to argue the pick-up time. I always wanted at least three more hours than my mom was willing to give me. For me, the mall represented freedom, independence, and control. My friends and I were adults for those five hours. Now that I am an adult, why is it that I hate the mall? This question led me on my quest to ‘change’ the mall experience.
I figured an equivalent to free, independent, controlled shopping in the 21st century would be online-shopping. Equipped with this profound technological insight, I headed to the nearest mall to ‘enhance’ the shopping experience. While there I took furious notes, snapped hundreds of pictures, and wrote down all of my findings. I was ready to introduce more technology into the mall and was prepared to come up with the next big technological advancement to hit mall shopping. However, I stopped in my tracks when I realized what I loved seeing at the mall were the groups of people. It was the mothers and daughters shopping together, families entertaining their little ones, and groups of friends giving each other advice that make the Mall the Mall. I looked back at my notes and sure enough I saw a pattern. The only people using their cell phones or typing on their smart phones were people who were alone. I began to question my conclusion, is online shopping the only effective 21st century shopping experience? I began thinking about how technology is making us less social and more individualized.
Off track, I brought it back to the mall. What was it that my 14-year-old self loved? I loved going with friends, asking for opinions, and interacting with whomever I wanted to. I wanted to scrap all my research, chose a new location, and start all over. Instead I went back to the beginning and then it came to me. I just wanted to be 14 again. Not for the fashion or tremendous amounts of lip gloss purchased, but for the DROP-OFF. As an adult my least favorite part of the mall experience is the PARKING…
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“A heart attack occurs when blood flow to a section of heart muscle becomes blocked. If the flow of blood isn’t restored quickly, the section of heart muscle becomes damaged from lack of oxygen and begins to die, “ (http://www.nhlbi.nih.gov/)
Through my research I came out with this insight: the parking lot is blocking the consumer flow to the mall. When I think about going to the mall I start to sweat thinking about dodging cars, traffic, baby strollers, and other pedestrians. Though I would love to dive deeper into this topic, I have posted a few images with my ideas to get ‘the juices flowing.’







